Privacy Policy- Online Token | Best Appointment Scheduling App

Privacy Policy

This Privacy Policy of OnlineToken, (“OnlineToken”, “we”, “us”, “our”) applies to the operations of OnlineToken that we offer through our mobile software application OnlineToken, and Wait List Times (collectively the “Service”). It provides the policies and procedures for collecting, using, and disclosing the information of each user of the Service (“you”, “your”, or the “User”). We recognize that you choose to use the Service and we consider your privacy and
the security of your personal information to be very important. We appreciate your trust in maintaining the security of your personal information, and we want you to know what information we collect and why.

Throughout this Privacy Policy, we make reference to your Personally Identifiable Information (“PII”) that we collect. This denotes information about you as an individual, such that your identity can be reasonably ascertained. Your name, birth date and email address are examples of PII.

By using the Service, you accept the practices set forth in this Privacy Policy. Please read it carefully before using the Service. If you do not agree to this Privacy Policy, you may not access or otherwise use the Service.


We receive and store the information you give us when you use the Service. For example, we collect information when you: provide information to sign up for an account with the Service; provide information in your Account Profile; login and operate your account within the Service, or communicate with us by email for any purpose.

You may also provide us other information through your participation in community discussions within the Service and correspondence through our Service. You can choose not to provide certain information, but you may not be able to use all of the Service features as a result. We also collect general, statistical, Non-Personally identifiable Information (“Non-PII”) including, but not limited to, technical information about your device, system and application software.


We may also obtain information about you from third parties if you choose to provide us with access to certain personal information stored by third parties such as social media sites (such as Facebook and Twitter). The information we have access to varies by site and is controlled by your privacy settings on that site and your authorization. By associating an account managed by a third party with your OnlineToken account and authorizing OnlineToken to have access to this information, you agree that OnlineToken may collect, store and use this information in accordance with this Privacy Policy.


Should you request an account with the Service, OnlineToken requires that you submit a Telephone Number, First and Last Name, and other optional information including Birth Date, Zip Code and Email Address. OnlineToken requires this information to create and manage new accounts. OnlineToken Account Holders must create a password to access certain features within the Service.


OnlineToken may track and record any of your activity and/or use of the Service. This includes your use of the app in looking for a restaurant and getting in line, for example. The information collected may include not only the information you provide, but also may include your location and other information about your mobile device when you are using the app.


OnlineToken will not publish any of your operational or profile data in any personally identifiable way. We DO NOT sell your PII to third parties or mass marketers. Unless you consent to the disclosure of your PII, only OnlineToken and our affiliates, technical consultants, third-party administrators and other specifically permitted third-parties who enhance the functionality of the Service or who provide associated services, such as restaurants who make our Service available to you through their individual websites or apps or who have loyalty programs covering multiple brands, have access to this information. For example, we may work with agents to analyze data, operate promotions, provide marketing assistance, and/or provide customer service. These agents may have access to select portions of PII needed to perform their functions, but they may not use it for other purposes.

We use the PII that you provide to us in order to operate the Service, improve our Service, and communicate with you. We may send periodic product updates as well as Service-Account updates that may include, but are not limited to, notices required by law and/or notices of a change in this Privacy Policy. If you provide us with your email address, we reserve the right to send you marketing and promotional emails. You may opt out of receiving such communications from the Service by following the instructions included with those emails. If you opt out, we may still send you non-promotional emails, such as emails about your account with OnlineToken or our ongoing business relations. You may also send requests about contact preferences or changes to personal information, including requests to opt out of sharing personal information with third parties, to our contact information below. We use Non-PII (anonymized data) in the aggregate to compile data trends, and otherwise analyze the performance of our Service. Non-PII will also facilitate the provision of software updates, product support, and other services to you. This aggregate data will in no way personally identify you or any other users of the Service.

Unfortunately, notwithstanding any steps taken by us, it is not possible to guarantee the security and integrity of any data transmitted over the Internet. Consequently, while we take reasonable steps to protect your personal information, we cannot and do not warrant the security or integrity of any information you transmit to us when registering for our Service or otherwise. All such transmission of information is at your own risk. Even though we are committed to having our Service comply with this Privacy Policy, you are also responsible for maintaining the secrecy of your password and your PII.


While using the Service, you may have opportunities to post information in public forums. Be advised that any information you personally submit, whether PII or Non-PII, is made public and is not subject to this Privacy Policy. We are not responsible for any third party’s use of PII that you may publicly disclose through the Service.


We reserve the right to release account information and other PII: when we believe release is appropriate to comply with the law; at the request of any judicial, administrative or similar proceeding such as a subpoena; to investigate suspected fraud, harassment, physical threats, or other violations of any law, rule or regulation; to protect the rights, property, or safety of the Service, our users, or others; or to enforce or apply our Terms of Use and other agreements.


The Service may provide links that direct you away from the Service to outside websites. To the extent that occurs, those third-party websites are not operated by us and are beyond our control. These websites may independently collect data, or solicit personal information. When visiting these websites, you are subject to their privacy policies, and we encourage you to read them as well as any terms of use or service. We are not responsible for the privacy practices of these other websites and we cannot guarantee the security of any of your PII collected there.


As our business evolves and our practices change, we will continue to update this Privacy Policy. We may periodically notify users of changes in our policies and you should check our Service frequently for any changes. Your continued use of the Service is considered assent to any such changes.

Additionally, as our business continues to grow, we may acquire or sell a business. We reserve the right to transfer customer information in connection with such a transaction, but such information remains subject to the provisions of any pre-existing Privacy Policy. In the event that OnlineToken or substantially all of its assets are acquired, customer information may be one of the transferred assets.


Individuals of age 13-17 may use the Service, but they may do so only under the supervision of a parent or legal guardian, and subject to our Terms of Use. As per these Terms, persons under the age of 13 are not permitted to access the Service. We do not intentionally seek to sell anything to, influence, collect information from or otherwise address individuals 13 years of age and younger, nor do we knowingly collect personal information from children under 13 through the Service.


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© OnlineToken, Inc. 2019. All rights reserved.


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